Service | Maintenance | Inspections
Residential Elevator Maintenance, Inspections & Service in the Carolinas
Your elevator runs every day. Wear builds quietly — in the components, the door alignment, the safety systems. Most problems don’t announce themselves until something stops working.
R.E.A.L Elevator Solutions provides professional inspections, preventive maintenance, and repairs for residential elevators, wheelchair lifts, and accessibility lifts across North and South Carolina.
Don’t wait for a breakdown. Stay ahead of it.
Elevator Inspections
A professional inspection gives you a clear picture of your elevator’s condition — whether you’re buying or selling a home, managing rental property, or simply want to know where things stand.
Our technicians perform a comprehensive assessment covering:
• Safety systems and emergency features
• Mechanical and electrical components
• Door operation and alignment
• Battery backup condition
• Code compliance status
Who requests inspections:
• Homeowners — before a problem develops
• Buyers and sellers — before or during a real estate transaction
• Rental property owners — to meet NC code requirements
Preventive Maintenance Plans
Scheduled maintenance extends the life of your elevator and reduces the cost of ownership. During each visit, our technicians inspect the operating system, lubricate moving parts, test safety systems, and identify issues before they affect performance.
R.E.A.L Elevator Solutions offers multiple maintenance plan levels to fit your usage and budget.
Plan benefits include:
- Annual preventive maintenance visits
- Priority scheduling for service calls
- 24/7 call support
- Discounted parts pricing
- Service history tracking
Contact us to discuss which plan fits your needs.
Schedule Service or Request an Inspection
When something isn’t right, fast response matters. Our factory-trained technicians service many major residential elevator brands and carry parts to handle the majority of repairs in a single visit.
R.E.A.L ELEVATOR MAINTENANCE REQUEST
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Building Code and Safety Requirements
In January of 2009 North Carolina adopted a code to enforce the safety of residential elevators. Throughout the years, there have been several updates. R.E.A.L Elevator Solutions stays informed as changes occur to keep our installation practices at the forefront of safety regulations.
As of June 2022, homes that are used as rental property must adhere to the latest North Carolina safety requirements. For NC Law Governing Rental Homes, Click Here. If you own rental property and are unsure if your elevator meets the latest requirements, please contact our office to schedule a visit with one of our qualified service technicians.
Current North Carolina Elevator Code, R321.1 through R321.4 states that residential elevators must comply with ASME A17.1/CSA B44 and platform lifts must comply with A18.1. For more information Click Here (Scroll down to R321)
Due to a tragic accident, homes that are used as rental property must adhere to the following. If you own rental property and are unsure if your elevator meets the latest requirements, please contact our office to schedule a visit with one of our qualified service technicians. For NC Law Governing Rental Homes, Click Here
R.E.A.L Elevator Solutions values you as a client and understands that these codes can seem complex. If you have any questions about building codes or safety requirements, please let us know. R.E.A.L Elevator Solutions CEO, Tommy Faulkner, personally provided input into the original NC Elevator Code. We are confident these codes ensure professional standards in our industry as well as protect the safety of the people who purchase and use residential elevators.